Transform Your Business, Transform Your Life.

Your success is our priority

Trusted by Insurance Agencies Nationwide

Highly Trained in Insurance-Specific Tools

Founded by Insurance Professionals

We Work When You Work – U.S. Time Zone Coverage

Caring For Your Business, Like It's Our Own.

Customer service is a critical driver of business growth, influencing customer loyalty, retention, and revenue. Our Virtual Assistants operate with these key points in mind.

We've got you covered

Inspire, Empower,

Succeed.

At Redi Assist, we take care of your time-consuming, repetitive tasks so you can focus on delivering exceptional service to your clients. Let us handle the routine work—so you can concentrate on what truly matters: growing your relationships and your business.

Our Services

Full-Time Virtual Assistant

Get dedicated, full-time support to handle your day-to-day tasks, so you can stay focused on what matters most—your clients.

Two Full-Time Virtual Assistants

Double the support with two reliable VAs working full-time, helping you manage workload efficiently and scale faster.

Additional Hourly Service Work

Need extra hands for a short burst of work? Our flexible hourly support is perfect for catching up or managing peak periods.

Staffing solutions built for insurance excellence

A Smarter Standard in Virtual Support.

The insurance landscape is evolving fast—and Redi Assist helps you stay ahead. We specialize in providing office-based virtual assistants who understand the demands of insurance agencies, MGA’s, carriers, insurtechs, and networks. Our VAs are trained to integrate seamlessly into your workflows, making your operations more efficient and your client service more powerful.

Trusted by Insurance Agencies Nationwide

  • Supporting 100+ agencies with reliable, long-term VA partnerships

  • Consistently rated for quality, communication, and professionalism

  • Trusted by both small firms and large-scale insurance networks

Highly Trained in Insurance-Specific Tools

  • Experienced in EZLynx, HawkSoft, AMS360, and other leading CRMs

  • Skilled in policy management, endorsements, quoting, and follow-ups

  • Fast learners with ongoing internal training to stay up-to-date

Founded by Insurance Professionals

  • Built by former agency owners who understand real-world operations

  • Training model based on actual agency workflows and pain points

  • Deep industry knowledge embedded in our company culture

We Work When You Work

– U.S. Time Zone Coverage

  • VAs work in your agency’s preferred U.S. time zone

  • Real-time support for emails, calls, and client interactions

  • No delays – full sync with your internal team’s schedule

Unleash Your

Business Brilliance.

Turn Your Vision into Reality with Expert Guidance.

Building Bridges to Your Business Dreams.

Inspire, Empower, Succeed.

Why Redi Assist is the smart choice for insurance professionals:

Unleash Your Business Brilliance.

The insurance industry is our specialty! Our Virtual Assistants have been educated and trained as a licensed producer would. Our VA's have experience with ins and outs of a CRM, and a deep dive in to EZ Links.

93% of customers are more likely to make repeat purchases from companies that provide excellent customer service. Let our Virtual Assistants help you accomplish your business growth goals today!

Guiding You to Profitable Possibilities.

Navigate the Path

to Business

Greatness.

Empowering Business Owners to Thrive.

Invest in Your Business, Invest in Your Success.

Testimonials Slider

Our Clients Speak for Us

Testimonials

"Since December 2022, our agency has employed 6 virtual assistants through Cover Desk. We appreciate the centralized management they offer, which minimizes our HR responsibilities and lets us concentrate on our core tasks. They provide initial training to acclimate the VAs with our carriers and fundamental insurance procedures, then we take over. We believe that partnering with Cover Desk delivers outstanding value and supports our commitment to offering first-rate service to our customers."
Darr Schackow Insurance
"Cover Desk has helped us scale our operations by taking over time-consuming tasks. Their virtual assistants are professional and quick learners. It's been a game changer!"
Bright Future Agency
"We love working with Cover Desk! Their team is responsive, their VAs are skilled, and it has made a huge impact on our efficiency and customer experience."
Summit Risk Advisors

Get In Touch

Email:

[email protected]

Address:

Office: 13341 W U.S. 290 building 2

Assistance Hours:

Mon – Fri 9:00am – 5:00pm

Phone Number:

(512) 790-4253

13341 W U.S. 290, Austin, TX 78737, USA

Redi Assist is an office-based virtual assistant company built for the insurance industry. We support Agencies, MGA’s, Carriers, Insurtechs, and Networks with trained VAs who understand your systems, streamline operations, and help you focus on growth.

Connect with Us

(512) 790-4253

13341 W U.S. 290 building 2

Solutions

Dedicated Virtual Assistant

On-Demand

Claims

Insurance Accounting

Spanish Bilingual VA

Careers

Interested in becoming a Virtual Assistant? Join our team today!

© 2025 RediAssist - All Rights Reserved

Privacy Policy

Redi Assist is an office-based virtual assistant company built for the insurance industry. We support Agencies, MGA’s, Carriers, Insurtechs, and Networks with trained VAs who understand your systems, streamline operations, and help you focus on growth.

Connect with Us

(512) 790-4253

13341 W U.S. 290 building 2

Solutions

Dedicated Virtual Assistant

On-Demand

Claims

Insurance Accounting

Spanish Bilingual VA

Careers

Interested in being a Cover Desk Virtual Assistant? Join our team today!

© 2025 RediAssist - All Rights Reserved

Privacy Policy